The Property Management Company, Inc.
Legal

Privacy Policy

Effective date: September 4, 2026

The Property Management Company, Inc. ("The PMC", "we", "our", or "us") respects your privacy and is committed to protecting the personal information we collect through our website.

This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website, contact us, or otherwise interact with us online. By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We collect information that you voluntarily provide to us and certain information that is automatically collected when you use our website.

Information You Provide Directly

We may collect personal information that you choose to provide when you contact us through our website or by email, submit an inquiry or request information about a community, or communicate with us regarding our services or business. This information may include your name, email address, phone number, organization name, the community you are inquiring about, and any information you choose to include in your communication with us.

You are not required to provide personal information to browse our website.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies and similar technologies, including IP address, browser type and version, device information, operating system, referring website, pages visited, date and time of access, and website usage and interaction information. This information helps us understand how visitors use our website and improve website functionality, usability, and performance.

Cookies and Similar Technologies

We use cookies and similar technologies to operate and secure our website, remember user preferences (including your cookie choice), measure and analyze website traffic, and improve website functionality and user experience.

Essential cookies are required for the website to function and cannot be switched off. Optional cookies — such as analytics — are set only if you accept them through the cookie banner shown on your first visit. You can change your choice at any time by clearing your browser's site data for this website, and you can manage cookies generally through your browser settings.

Our contact form uses a bot-protection service to verify that submissions come from people rather than automated programs. That service may set a cookie and process technical information about your browser solely for that purpose.

How We Use Information

We may use information we collect to respond to inquiries and requests; connect you with the on-site team at a community you ask about; communicate with you regarding our business and services; operate, maintain, and improve our website; analyze website usage and performance; protect the security and integrity of our systems; comply with legal and regulatory obligations; enforce our agreements and protect our legal rights; and support business transactions such as mergers, acquisitions, reorganizations, or asset transfers.

How We Disclose Information

We do not sell personal information for monetary consideration.

We may disclose personal information to trusted service providers and third parties that assist us in operating our website and conducting our business, including website hosting providers; website security, bot-protection, and content delivery providers; form-processing and email providers; analytics providers; cookie consent management providers; professional advisors, including legal and accounting professionals; and governmental authorities, regulators, law enforcement agencies, or other parties when required by law.

Inquiries about a specific community are shared with the on-site management team for that community so they can respond. We may also disclose information as part of a merger, acquisition, corporate reorganization, sale of assets, or similar business transaction.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal and regulatory obligations, resolve disputes, enforce agreements, and protect our legal interests.

Your Privacy Rights

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information, including the right to know what personal information we collect; to request access to personal information; to request correction of inaccurate information; to request deletion of personal information, subject to applicable legal exceptions; to opt out of certain uses of personal information where required by law; and not to receive discriminatory treatment for exercising privacy rights.

To exercise your privacy rights, please contact us using the information provided below. We may take reasonable steps to verify your identity before responding to a request.

California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA").

Disclosures During the Previous 12 Months

During the preceding twelve (12) months, we may have collected and disclosed the following categories of personal information for business purposes: identifiers, such as name, email address, IP address, and similar identifiers; internet or other electronic network activity information, such as website usage information, browser data, and analytics information; and information voluntarily submitted through contact forms, inquiries, or communications with us.

We may have disclosed these categories of information to website hosting providers; website security and content delivery providers; analytics providers; cookie consent management providers; professional advisors; and government authorities or other parties when required by law. The Property Management Company, Inc. does not sell personal information for monetary consideration.

California Consumer Rights

Subject to applicable law, California residents may request information regarding the categories of personal information collected; the categories of sources from which personal information is collected; the business or commercial purposes for collecting personal information; the categories of third parties to whom personal information is disclosed; and the specific pieces of personal information collected, where required by law. California residents may also have the right to request correction or deletion of personal information, subject to legal exceptions.

To exercise these rights, please contact us through our contact form or by phone. We will respond in accordance with applicable legal requirements.

Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites, services, or applications, including our Resident Portal, mapping and Street View services, and career-application platforms. The Property Management Company, Inc. is not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of any third-party sites they visit.

Employment opportunities displayed on our website redirect users to a third-party recruiting and application platform. Information submitted through that platform is governed by the privacy policy of the applicable provider.

Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe that a child has provided personal information through our website, please contact us and we will take appropriate steps to investigate and remove such information when required.

Do Not Track Signals

Some web browsers offer a "Do Not Track" ("DNT") setting that communicates a user's preference not to be tracked across websites. Because there is currently no universally accepted standard for responding to DNT signals, our website does not currently respond differently to such signals. Users may manage cookie preferences through our cookie consent tool and browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions regarding this Privacy Policy or wish to exercise applicable privacy rights, please contact us:

The Property Management Company, Inc.
4530 E. Thousand Oaks Blvd, Ste. 100, Westlake Village, CA 91362
Phone: (515) 852-0660
Web: Contact form