The Property Management Company, Inc.
Services

End-to-end property management. Owners, covered.

Operations, bookkeeping and reporting, compliance, maintenance and resident services under one roof — a single accountable partner across the life of your asset, from acquisition and lease-up to stabilized operations and eventual redevelopment.

01 Property Management02 Compliance03 Maintenance04 Resident Services
On-site team in front of a community
01

Property Management

We think like owners — maximizing NOI and minimizing risk with an eye on operational efficiency and resident satisfaction. Our on-site teams, regional leadership and in-house accounting handle every part of running your property.

  • Expertise across affordable and conventional asset types, ensuring compliance with federal, state and local landlord-tenant laws
  • Full-service bookkeeping and accounting: rent collection, payables, bank reconciliations, budgeting, forecasting and monthly owner financials
  • Reporting built to HUD, LIHTC investor and lender requirements — audits, replacement reserve requests, annual financial statements and investor packages
  • Tailored to each property's business plan — affordable, conventional or redevelopment
  • On-site teams accountable for service delivery, revenue goals and resident satisfaction
Property manager reviewing a budget with an owner
02

Compliance

Our market-leading in-house Compliance Team keeps every community compliant with landlord/tenant law, affordable housing programs, and state and local reporting requirements — and keeps your accounting and reporting aligned with what HUD, LIHTC investors and lenders expect.

File audits and pre-MOR reviews
Resolution of compliance issues with HUD, state and local agencies
Nationwide operations adhering to state-specific laws
HUD, LIHTC investor and lender accounting and reporting requirements — audits, certifications, policy development and MOR preparation

Training & Education

Educate property managers and owner/agents on program rules and responsibilities through workshops and training sessions.

Documentation & Reporting

Maintain accurate tenant files, EIV, financial data and program documentation; prepare teams for MORs and create reports for agencies, funders and stakeholders.

Eligibility & Conflict Resolution

Assess tenant eligibility, verify documentation for housing assistance, and mediate disputes between owner/agents and program administrators.

Monitoring, Oversight & Risk Mitigation

Regular inspections and audits verify compliance with income restrictions, affordability periods and other program criteria.

Maintenance technician servicing building systems
03

Maintenance

Our Maintenance Services division ensures property upkeep, safety and resident satisfaction — preventative, planned and reactive maintenance plus capital project management, backed by a national team with over 100 years of collective experience.

Proactive
Regular inspections and routine upkeep extend equipment life and reduce long-term costs.
Reactive
Skilled technicians address unexpected issues quickly, minimizing disruption for residents.
Capital projects
Budgeting, scheduling, procurement and oversight in line with each property's business plan.*
24/7 emergency
Our emergency call center provides immediate assistance for urgent issues, day and night.
92
REAC/NSPIRE national average
Certifications: EPA 608 · EPA Universal · OSHA Construction · OSHA General Industry · NSPIRE-trained inspectors

*Capital improvement projects may carry additional fees.

04

Resident Services

We enhance residents' quality of life with personalized support — managing 30+ HUD service coordinator grants, organizing social and community activities, and supporting landlords with grant writing, consulting, management and quality assurance.

“Employees are very helpful and considerate. They check on residents that are sick. Anything that needs to be fixed, maintenance is there to take care of it.”
Resident, Baughman Towers — Philippi, WV

Service Coordination Program

Supervision, quality assurance, training, monitoring, reporting, grant renewals, monthly vouchering and compliance for every coordinator.

Funding for Services

We regularly evaluate funding streams — particularly grants — to support resident services and improvements like security and health and wellness.

Community Relations

We pursue partnerships that expand resources for residents, raise a property's visibility and foster collaborative solutions in resource-limited communities.

One partner for everything your property needs.

Tell us about your portfolio and we'll show you how we'd run it.

Contact us(515) 852-0660